Features
One console for the whole hotspot operation
AetherNet groups its modules the way operators think: the network, the money, the customers and the team. Everything below is live in the product — nothing is a mock-up promise.
The network
Hotspot, routers and portals
Everything between the MikroTik on the wall and the voucher in your customer’s hand.
Packages & speed profiles
Time, data and combo packages with upload/download limits — priced in your currency.
Learn moreRouter onboarding
One-time enrollment tokens, capability discovery and an outbound management agent.
Learn moreCaptive portal
Branded voucher portal with check-then-connect flow and activation on first use.
Learn moreLive sessions
RADIUS sessions with usage, router context and one-click disconnect (CoA).
Learn moreThe money
Sales, vouchers and the ledger
Money is tracked in exact minor units — no floating-point rounding surprises.
Vouchers & batches
Generate print-ready batches or sell single codes at the counter, with full lifecycle states.
Learn moreSales & receipts
Every sale keeps a price snapshot, customer link, receipt and void/restore trail.
Learn morePer-operator currency
UGX-first and multi-currency — packages inherit your workspace currency.
Learn moreReconciliation-ready
Built for verified payment callbacks when mobile money lands — never browser-only confirmation.
Learn moreThe customers
Profiles, history and support
Know who is behind a code, what they bought, and how to help them fast.
Customer profiles
Contact details, vouchers, sessions, devices and last-seen — all derived from real records.
Learn moreSupport tickets
Categories, priorities and SLA clocks (response and resolution) per queue.
Learn moreIncidents
Silence from a router opens an incident automatically; recovery resolves it.
Learn moreKnowledge base
Articles and step-by-step playbooks your agents can follow and rate.
Learn moreThe team & trust
Staff, roles and the audit trail
- Eleven built-in roles — from Network Operator to Auditor — plus custom roles you define.
- Server-enforced permissions on every endpoint; hiding a button grants nothing.
- Two-factor authentication, first-login password changes and per-staff session revoke.
- An audit log that records who did what, in which workspace, and when.
Scale & safety
Multi-tenant from the first table
- Each operator gets an isolated workspace; cross-tenant access is a tested 404.
- Secrets encrypted at rest; passwords hashed with Argon2id.
- Rate limiting, lockouts and validated inputs on public surfaces.
- Static, fast console — loads quickly on the connections your staff actually have.
See it with your own routers
We onboard pilot operators personally — bring one MikroTik and a handful of vouchers, and watch the console light up.